Frequently asked questions

Eludesions is a play on two words. We took the word "elude" and joined it with "illusions" to make Eludesions (Ee-lood-shuns)  

An escape room is a live, interactive game in which players solve a series of puzzles and riddles using clues, hints and strategy to complete the objectives at hand and "escape" from the room.

If it is locked, you must find a key, word, or clue to unlock it. There is no climbing, crawling, or outside knowledge required. Everything you need is provided in an easy to access location. You should not need to Google any answers and do not need any tools. Anything that is nailed down is not meant to be picked up or moved. We provide everything you will need to be successful.

Each game is a 1 hour experience. Please make sure to arrive 10-15 minutes before your game start time to check in and allow us time to rules, details, and answer questions before the game begins.

The puzzles and games in our rooms are geared more towards adults and teenagers however, almost all of our games and themes are family-friendly. Children are allowed to participate and sometimes surprise us by solving more challenging puzzles. Children under 16 must have an adult with them in order to participate. We do not charge for children 6 and under.

**The Painters' Collection is a very challenging and horror-themed game - is not intended, nor recommended, for children**

No, all of our games are now private experiences by default. You and your team will be in the room by yourselves.

Eludesions is a Veteran owned business and is honored to provide a discount to all of our men and women in uniform including all first responders (Military, Fire, Police and EMT). To verify we ask that you provide identification upon arrival. 

We also offer teacher, active college/vocation student, and local sports team discounts. 

To receive these codes, please contact us either by email at connect@eludesions.com or by phone at 602-633-3994. 

Please aim to arrive at least 10-15 minutes prior to your start time to go over the check-in and intro process. Each game clock lasts 60 minutes from start to finish and the clock starts with or without you. If you are running late you can reach us at 602-633-3994 to let us know. We do allow late-arrivals however, this may result in less time to complete your objectives and escape.

Safety is our number one priority! Here at Eludesions we have gone above and beyond to ensure our games are safe. All our exits are easily accessible and clearly marked. In the event of an emergency all magnetic locks will disengage, emergency lighting will brighten, and sprinklers span the entire facility if needed. We also have manual door over-rides in the control room that allow the game masters to open doors for you in case of emergency. Additionally, all games are monitored by a live human being that is on site.

You will never be locked by key or combination in any of Eludesions' Escape Rooms. Locked doors are fitted with magnetic locks which have press-to-release buttons so you may leave the room at any time. Many of our entrance doors have no lock or hinge at all and can be freely opened to come and go as needed.

No, you will not! Cell phones are not necessary in any of our experiences. In fact, the Eludesions team highly discourages cell phone use within our rooms as pictures and videos are not allowed. We ask that you refrain from bringing your phone into the rooms altogether, but if you must, keep it stowed away with the ringer turned off please.

Games should be booked online through Eludesions website. IF we have availability, we will do our best to accommodate walk-ins. 

Rooms tend to be booked well-in-advance. We cannot guarantee that a spot will be available should you decide to walk in. 

If you are curious about walk-in availability you can check available games and times through our "rooms and bookings" page or you can call us to inquire at 602-633-3994.